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Privacy & policy Terms and Conditions Page
Privacy & policy Terms and Conditions Page
At New Boraste Agrotech (NBA), we value your trust. When you visit our website, purchase our products, or interact with our support team, you share important information with us. This Privacy Policy explains how we collect, use, protect, and manage your personal data to ensure a safe and transparent shopping experience. Our goal is to provide secure e-commerce services while maintaining the highest level of privacy, integrity, and customer satisfaction. By using our website, you agree to the practices described in this policy.
Last Updated: October 2025
Information We Collection
Personal Information: We collect personal data when you create an account, place an order, or contact our support team, including:
Full Name
Email Address
Mobile Number
Billing & Shipping Address
Order & Transaction Details
Payment Information (processed securely through third-party gateways)
Non-Personal Information
We automatically collect certain technical information such as:
Browser type & version
Device details
IP address
Pages visited
Time spent on the site
How We Use Your Information
Your data helps us provide a smooth, secure, and reliable e-commerce experience. We use it to:
Create and manage your user account
Process and deliver orders efficiently
Send order confirmations, invoices, and delivery updates
Provide customer support and resolve queries
Improve website functionality and user experience
Share product updates or offers (only with your consent)
Maintain legal and accounting records
Cookies & Tracking Technologies
We use cookies to enhance your browsing and shopping experience by:
Saving your cart items
Remembering login sessions
Understanding your preferences
Analyzing website traffic and performance
Disabling cookies may affect certain website features.
Data Security & Payment Protection
Your information is stored securely using SSL encryption and safe data practices.
We work with trusted payment partners such as:
PhonePe
Paytm
Razorpay
Cash on Delivery (COD)
NBA does not store your complete card or bank details on our servers.
Sharing of Information
We value your privacy and do not sell or rent your personal data.
Your information is shared only with:
Delivery partners (Shiprocket, courier companies)
Payment gateways for secure transactions
Legal authorities, if required by law
All third parties follow strict confidentiality rules.
Your Rights as a User
As an NBA customer, you have the right to:
Access and update your account information
Request corrections to your data
Request deletion of your personal information
Unsubscribe from promotional messages
Ask questions about how your data is used
Email, SMS & WhatsApp Communication
By using our website, you agree to receive:
Transactional notifications (order updates, invoices, delivery alerts)
Support communication for queries or issues
Promotional messages (only with your consent)
You can opt out anytime via email, SMS, or WhatsApp.
Support, Third-Party Links & Policy Updates
Our support team may access your account details only when necessary to assist you with specific requests such as order tracking, delivery issues, payment confirmation, product inquiries, and any replacement or refund-related concerns. We ensure that your information is always handled with strict confidentiality and never misused. Our website may also contain links to third-party pages such as blogs, agricultural resources, or partner websites. However, NBA is not responsible for the privacy practices or content of these external sites. We do not knowingly collect personal information from children under the age of 13, and if such data is identified, we will promptly remove it upon request. This Privacy Policy may be updated periodically, and any changes will be reflected on this page with an updated “Last Updated” date.
Contact Us
For any privacy-related questions, inquiries, or support, you can reach us at:
📧 Email: info@newborasteagrotech.com
📧 Support: marketing@newborasteagrotech.com
📞 Phone: +91 8043878173
🏢 Address: New Boraste Agrotech, Nashik, Maharashtra, India